Knowledge Process Outsourcing (KPO) in India
Posted by Vinod Kumar Singh on: 2005-10-14 01:26:25
Days gone back when people having lots of tangible assets were well known in the society as a high profile people. In India even after independence there was less progress notable in the area of Intellectual Property Right protection. India government awakes only after the TRIPS agreement and in contrast passed several new acts and amendments to existing laws to ensure better protection to the indigenous knowledge and inventor’s intellect. A lot of activity was witnessed thereafter in this area to explore new possibilities and opportunities for the industries. The well organized BPO industries in India, inspired many foreign based Indian to start there own business to outsource knowledge. This knowledge Process Outsourcing (KPO) has its roots during 1999 and presently there are more than a dozen of small KPO firms. Cost savings, operational efficiencies, access to a highly talented workforce and improved quality are all underlying expectations in off shoring high-end processes to India.
India has a large pool of knowledge workers in various sectors of science and technology. This talent is being tapped by leading businesses across the globe resulting in the outsourcing of high-end processes to low-wage destinations. Hence KPO involves off shoring of knowledge intensive business processes that require specialized domain expertise.
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